NumBubble Support

Find help with gameplay, rankings, and settings for NumBubble.

Frequently Asked Questions

Can I play offline?

You can play the game offline. An internet connection is required to view rankings and submit scores.

Will a score earned offline appear in the rankings?

A score that could not be submitted is saved on your device. After your connection returns, the app automatically retries when it starts or resumes, when you open the rankings, and at other suitable times. Do not delete the app or your play data before the score has been submitted.

Can I change my player name?

You can change it from the Settings screen. Do not use your real name or other information that could identify you.

Can I delete my play data?

Use “Delete Play Data” in Settings to delete your anonymous account, player name, scores, personal best, and ranking data. Deleted data cannot be restored. Deleting the app from your device alone does not delete data stored on the server.

The app is asking me to update

Update to the latest version from the App Store. You can continue using the current version if “Later” is available. If the update is required, you must update before you can continue playing.

Contact

If the FAQ does not resolve your issue, use the support form. The form is available in Japanese and English.

If you would like a reply, please provide a reply email address in the form. However, we cannot guarantee an individual response. Do not enter your name, address, telephone number, or other personal information that is not needed for your inquiry.